Self-service portals may be highly beneficial to your B2B business and the customers. B2B self-service portals allow your business to simplify procedures and empower your consumers by offering them the tools they may need to help themselves.

With the perfect eCommerce system, you can build a complete B2B self-service platform that walks your customers through the entire purchase process. This article will show you how to improve customer service by turning your B2B web store into a customer self-service portal without losing performance.

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