Before Salesforce, customer relationship management ( CRM) results were hosted on a company’s own garçon. Can you imagine the cost and time it took for companies to have their own CRM results? Well, it used to take months or indeed times to set it up and the cost went up to millions of bones.

.Indeed after setting up, they were extremely hard to use. What would be a realizable result to this? I am sure you guessed it – erecting an affordable CRM software and delivering it entirely online as a service. This was the main idea behind Salesforce. Started as a Software as a Service( SaaS) company, Salesforce has grown into the fifth- largest software company in the world.

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